Central - Innsbruck

Our principal reason for staying at this hotel was to have an overnight stop between trains. This hotel was within reasonable walking distance of the railway station, while being on a quiet street adjacent to the city centre. Our room was of modern design, clean and fresh and quite adequate for our brief overnight stay. The reception staff were welcoming and the reception area pleasant to enter.

(1) Notwithstanding that the street below our room was quiet by day, we were frequently disturbed throughout the night by the shouting of young people drinking on the pavement and of other passersby. (2) The need to access the wireless internet in the Lobby was an inconvenience for a hotel of this quality. (3) Our dinner in the hotel's characterful restaurant was spoilt by an overbearing waiter who urged us to make our selection with haste, as he claimed that the kitchen was closing - even though the restaurant had just opened for the evening - and who thought he could help our understanding of the menu by shouting the options, rather than translating them. We left after our main course to have our desert and coffee elsewhere.

The location was great all I can say is this hotel is one of the best and the price was excellent

What I hate about this hotel is the reception they were not nice with the guests and the internet service is very very poor .

Very well situated and confortable.

No Wi-fi in the rooms.

The hotel had bikes the guests could take out and use around town for free. That was wonderful as Innsbruck is a very bikable city.

Not all the staff at the hotel were friendly. Some seemed a little put out to have to work the front desk.

the location of the hotel is excellent. its actually very central!! Also the rooms and the bathroom were VERY clean.

There is no assistance after 8pm, the room service is shut so early. The wooden floor creaks, which is a nightmare at night. There is not adequate supply of toiletries like shampoo or moisturizers, shower caps etc. and most important they did not have tea or coffee making facilities in the room, though we had a deluxe room.

Central location, good breakfast that is included in the price, cleanliness of the room, design of the room which I believe newly decorated, the room was very warm while it was freezing outside.

Smallest rooms i have ever seen, not the smallest price at all. The staff is incredibly unfriendly and incorrect, after a few hours i realised i had mad a mistake to go there. ex: Spent 1hour at the table of their restaurant to be served, they served all germans and austrians around me but did not serve the american. Most of the services they pretend to have doesn't really exist Do go there it s a scam

Friendly reception staff; nicely furnished bedroom.

Small bathroom; poor breakfast; surly breakfast staff; appalling coffee served at breakfast by default; extra charges for many things that one would expect might be included in a 4 star hotel e.g. decent coffee for breakfast, dressing gown etc.; sauna & fitness area unusable because it was freezing cold.

The personal were very friedly and helpful. The room clean a bit of tlc would do the hotel good the lager is good for shopping etc. and the price good.

Very good breakfast,the Cafè was very nice, good to have dinner,too.Central position.Parking facilities.The room was very clean and with good fornitures. We are very happy to chose this hotel and I think we will visit it again!!

The room was very hot and it is not possible to change the temperature!

Quite convenient location and comfortable facilities

our stay was very comfortable and the hotel very close to the centre of the town

the room itself was good as well as location

Lack of parking, elderly/disabled must carry own luggage several blocks if bring car, noisy location, no computer so bring your own (not easy if on vacation)

Generally speaking, the hotel is very good and appropriate for staying.

Internet service should be free of charge!

No air conditioning, and we stayed there on quite a hot day in late August.